Zalando SE Reviews

3.2 Rating 200 Reviews
B-
Happiness Grade
B-

Delivery - Average

66.67%
Industry Average
Wow, what a great company! First time using them and the delivery was so speedy. Great product. Great recycled packaging. Very happy customer. Thankyou.
posted 4 years ago - Anonymous
The have good product line, good delivery and responsive customer service. However on most orders I have had issues with returns. All returned items are not refunded. It is a great inconvenience to be chasing the company, providing evidence and waiting for the refunds. I find this quite discouraging and unethical
posted 4 years ago - Anonymous
Very happy with the service that they provided, and a very quick delivery.
posted 5 years ago - Anonymous
Delivery is fast, customer service is great. They even sent me a small box of chocs to say thanks for being a loyal customer. (I buy a lot of clothes!)
posted 5 years ago - Nadia
Always great service, fast delivery, excellent quality and well packaged.
posted 5 years ago - Masudah
Unbelievably fast delivery and both items were excellent quality at a reasonable price.
posted 5 years ago - COLIN MCFETRIDGE
Great selection of brand name clothes, shoes and accessories, great discounts, quick delivery
posted 5 years ago - Joanna Druba
Good prices in sale, free delivery and returns. Also processed return and refunded money very quickly.
posted 5 years ago - Anonymous
I bought a pair of trainers ,good value for money and free delivery A bargain !
posted 6 years ago - Imran Ahmed
Excellent website for buying shoes with really good photos so you can see what they look like. Great free courier service with very quick delivery, very generous home trial and easy, free returns. What more could you want? Highly recommend, and not only for buying shoes.
posted 6 years ago - Anonymous