“Their Plum boots are not big enough for wide calves even when the description expressly says they are made for wider calves. Returns are not clearly communicated, IE its not clear when the money has been returned. Sometimes emails take a while to have a response and it's necessary to try get hold on them on other forums. Otherwise they are pretty good.”
“This time I waited a while more than two weeks for my order, When calling I spoke with a gentleman and he explained that Zando had valid reasons as were moving to a larger premises. I am never disappointed with Zando and they do price match. I purchased a perfect pair of thigh high black denim boots at a very good price.”
