"We've had a shockingly bad experience with Zanussi and their repair company (Pacifica). They came to repair our Zanussi washing machine in our kitchen and their engineer damaged our kitchen unit (big chunk now missing from the unit). He was heavy handed and did not treat our house \/ kitchen with respect. We reported this and filed a complaint about the terrible engineer they sent. It has now been over 6 months and despite numerous follow ups and being told they would get this resolved, we have had no response and are now left with a damaged kitchen unit. Absolutely awful!!! Avoid at all costs."

"We've had a shockingly bad experience with Zanussi and their repair company (Pacifica). They came to repair our Zanussi washing machine in our kitchen and their engineer damaged our kitchen unit (big chunk now missing from the unit). He was heavy handed and did not treat our house \/ kitchen with respect. We reported this and filed a complaint about the terrible engineer they sent. It has now been over 6 months and despite numerous follow ups and being told they would get this resolved, we have had no response and are now left with a damaged kitchen unit. Absolutely awful!!! Avoid at all costs."

"Gas cooker hob was supplied within a kitchen refit. And the pan stand and main burner look awful. Zanussi no help whatsoever with replacement required and expected me to Pay . Would NEVER buy from zanussi again. Customer services are abysmal, and not helpful at all."

"Dont buy appliances here. Dont even dare. It will not make your life better it will make it worst. How come. Bought a electrive cooker stove last january then after one month its already broken. They quoted the damage and said is 1k+ aed! And damage caused by a cockroach! What an intelligent cockroach! Worst is the stove cOST 1049aed and we even bough additional warranty for 149aed that wont even cover the damage. Ive been calling them multiple times cause i need an explanation how some parts cause 1k plus aed when they just selling the cooker for 1049aed.it doesnt make same for me. And their action is slow. They said they raised my complain to their superior who is always outside or in the meeting and sometimes they refer their superior as a He and sometImeS a SHE. All of their answers are suspicious and unreasonable. So dont buy products here in BETTER LiFe cause it will make your pocket empty and\u00a0your\u00a0LIFE\u00a0WORST"