“If I could give a 0 star I honestly would, AVOID IF YOU DON’T WANT TO WASTE YOUR MONEY! Not worth the money you pay either. And reason being why I’m writing this review is because back in December 2022 I pulled out a VPS with ZAP and then thought it wasn’t for me as the performance of these machines are absolutely terrible, so I therefore cancelled my contract and came to an end, therefore 5 months later I’ve noticed they’ve taken £65 out of my account so I opened a ticket and contacted them regarding this matter. And asked for a refund when I cancelled my subscription they had basically told me that I couldn’t have my refund. So I’ve had to raise a dispute with my bank over this, which I didn’t want to do as I wanted this to be disputed between myself and ZAP. Absolute terrible company, terrible support team also paid for Support Booster took them 5 hours to respond to me about this matter. If you want to waste money go to these, but there’s a lot more better companies out there. I don’t care if ZAP responds to this as I’d really like them to because it’s not right what they’ve really done at all, when they tried saying that I didn’t cancel my contract which I really really did. I recommend to anyone reading this who is thinking about joining ZAP don’t, I highly recommend getting a Dedicated Server off OVH I moved over to them and the best move I’ve made so much more worth the money. And such good! Get your own full machine!”
