“Customer service is absolutely garbage. They sent my order to the wrong address and said I would have to pay to get it shipped to the right one I said no I just want a refund because I wouldn’t get it before Christmas. I am dealing with the loss of my little brother all while this is happening and I told them it would just make it easier if they could just refund they denied and said I needed to pay more money. I told them just to keep their garbage I hope it makes them feel better the holiday season. Just a garbage company I will never buy from them ever again”
“I ordered the Tropic Skulls Shoulder Beach Bag.
I read reviews before ordering, so I was hesitant to order after seeing their ad pop up on my Instagram feed. But I took a chance (via PayPal and a credit card so I could dispute the charge if this ended up being a scam) and was surprised to get my order and that it was actually the quality that I expected! The beach bag is entirely my aesthetic as a punk beach bum so I’m beyond happy that it actually showed up and was exactly as it appeared on the site.
NOW, with this in mind, I do think that it depends on what line you’re ordering from when it comes to this site because after you order, there’s a page that notes that some items are made after ordering. That worried me, but I did receive my tracking numbers one day after ordering and then USPS took a bit longer than they should have to deliver it (was shipped July 7th and was supposed to be here July 11th, got it the 14th because it’s COVID and USPS is doing their best- I put 5 days for shipping because that’s what it was slated for). The vinyl smell inside of the bag is to be expected, but there wasn’t any smell on the outside of the bag. Didn’t get scammed this time, so now I’m gonna get the matching towel!
TL;DR: I expected to be scammed but was happily surprised. The beach bags are great & ship fast. Not sure about other items.”
