Ziffit Reviews

4.0 Rating 1,592 Reviews

74 %

of reviewers recommend Ziffit

4.0

Based on 1,592 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Returns Process	Easy

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Customer Service

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About Ziffit:

Ziffit is a really easy way to trade in your old Books, Games, DVDs and CDs. We have made it really quick and easy for you to get cash for your stuff and it is completely free

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How quickly does Ziffit resolve customer queries?

Helpful Report

(6 months ago)

Greater than 31% of reviewers feedback is Ziffit resolves customer queries in 2 - 3 hours.

Helpful Report

(6 months ago)

92.46%

Industry Average

“ The app is really easy to use! And I love being able to recycle my books so that others can enjoy them. I had a problem recently when I couldn't complete the trade - the technical support was good (although a tad slow) and the customer service team were great! I have never had any problems before and will continue to use Ziffit!! ”

- Sarah

“ Collection and payment were very well done. Only issue is the removal of items after they were accepted (I.e at ‘checkout’. Still a very useful service. ”

- John Rymaszewski

“ Excellent service ”

- Dave

Ziffit Reviews

Customer Service - Good