“If I could given them zero stars I would. The Swedish server never connects. When it connects, it doesn't allow any surfing. My support requests are never answered. I have not been able to use my subscription for the last 2 years. Find something else. ANYTHING is better.”
“I purchased this service. The software did not work. It crashed every time I opened it. I contacted support, they told me un-install and re-install. I did. When my PC came back, my video went crazy, then my PC slowed down real bad. I spent 2 days trying to fix the problem. I contacted support and asked for a refund and am told to install an earlier version - I said no thanks I want a refund.It's guaranteed and I asked before the 7 days.
Keep getting stupid emails like just install the other version. Not risking the problems. Still waiting for a refund. Calling bank having the money returned.
Apparently, this is a scam. Letting the bank know.”
“I paid for a premium service, (2 years) and when I have emailed the company to ask a simple question I have never received a response. I also sent messages via their facebook page, they have an automated response system but never personally respond. Inexistant customer service. I am now worried that when I want to cancel the auto-renewal (once 2 years is up) I won't be able to because there is nobody to respond to my messages. Seems to be a scam.”
