purchased my Swytch eBike kite after seeing reviews on FullyCharged and other internet sources (ordered December 2020, arrived mid April).
I was concerned about the fitting as a few people have had some challenges, particularly with the pedal sensor.
I fitted my kit in April and have been riding the converted bike - a 12+ yo Marin Larkspur hybrid bike for 6 weeks very happily with no issues. My plan involved take a much loved older bike (I also have a modern road bike) and add a motor so I could keep up with my wife on her Van Moof.
My experience on putting the kit together was super-positive. I took the opportunity to update tires and tubes on the bike and the fitting went very smoothly. I took it slow and steady and watched YouTube videos and everything came together without much drama and worked first time. I had some concerns about would the sensor move or fall off during use, no issues so far. I was able to adjust the top speed to "test" this mode and was very impressed.
Last weekend I did a test run of 32 km through SW London, Richmond Park and Teddington Lock return using only level one assist. This worked absolutely fine and I returned with three bars of battery (out of 5) still available. I wanted to test the mileage as I am doing three days of 50km each day cost to coast along Hadrian's wall in August and wanted to know if it will make it! So far so good, I had one customer service query which was answered within about 24 hours and was helpful. Recommend to anyone who has a much loved bike and wants a little boost of encouragement to get on your bike more often!