Everyone wants feedback these days and I simply don't have the time. My policy is simple, provide bad product or service, no review, I won't buy from you again. Provide what we agreed, well done, that's your job, no review. Go a step above and I'll review. So here's my review. The safety swim buoy is a really good product and does what I need. Very happy. But the service from Glimmer Gear was awesome. After ordering I received a couple of emails keeping me informed of the shipping status. These were personal emails not computer generated. When my parcel arrived it also included a hand written note and a lollipop rather than unnecessary sales junk. Thanks for my swim safety buoy, hand written note and lollipop. Love your service and products Thanks Craig