We have two hp 21s. One installed Oct 2020 and one for our son, Oct 2021. The 2020 model shut down just before Christmas of 2021. Called the company and the gentleman knew what what the problem was. Sent a new switch that day and we got it the next. Can’t beat that service. Stoves do a good job plus very attractive bay windows. Most satisfied with the units. They do well in Michigan winters.
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