Previously order a blanket and then had amazing service to help create what I had visioned for my son who was going into hospital. We required another identical blanket created urgently for our little Lucas; the immediate reply and assistance from Peter to have this created for us within hours and then also delivered to us (with comforting flowers) was over and beyond any customer service provided. Our blankets purchased from and created by Thread the Word are and will be cherished by my family forever. With so many blanket creators, We are so glad we chose to order our personalised blanket from Thread the Word. The quality is perfect! The ever so accommodating customer service and assistance is fabulous! And we received sooooo many compliments from the hospital staff - all wanting details to order one themselves! Thank you Peter and team 🙏🤍💙