“Ordered a custom youth glove for my son (8u) size 11-1/2”. Made a mistake on the initial order and wanted to add embroidery so reached out within 2 minutes of placing the order and was told that they cannot make any changes to the order. Asked if I could just cancel and reorder and was denied that as well. It’s spelled out pretty clearly that you can’t alter or cancel a custom order, I just thought it was pretty unreasonable considering I placed the order that same day and it has a 6 week lead time. When I finally got the glove (6 full weeks later), the quality was not what I was expecting considering the price point. On top of that, the size was completely off - too big and too heavy for my son to use. I compared to adult size 11-1/2” gloves (Rawlings HOH and Wilson A2000) and the 44 YOUTH glove was 1/2” bigger than both of those adult sized gloves and weighs more also. I reached out about that as well and included pictures of the comparison and was once given the run around. They told me they won’t accept a return but I could ship it back to them at my expense and they would evaluate the size. Overall horrible experience, there’s much better options out there just save yourself the trouble.”
“I ordered designed and ordered a baseball glove for my 6 yr old son. I could follow the steps from production to quality inspection to delivery .. And I must say that I’m 100% satisfied with the quality.”
“My son loved his custom outfield glove so much he just ordered his 2nd custom glove for pitching. Both gloves are exactly what he wanted and both show his personality perfectly. He says he won’t ever use anything else.”
“My son absolutely loves 44 gloves and has 6 of them. His most recent came with a defect but customer service was quick to respond, quick to take care of it, and even gave a 50% refund even though they fixed the issue. Will never buy a glove from anywhere else again.”
