“Given the size of our basement door, we had to go with section couches and found this one. Assembly was not too difficult, but we still couldn't figure out how to tighten the medal parts on two of the seat backs. Overall it's a decent couch for the money.”
“I live in a building built circa 1880 complete with narrow, winding staircases and low ceilings. I'd pretty much given up hope of having a grown up sized piece of furniture but burrow was awesome and completely saved the day. The construction was simple, the how-to video is more up to date than the printed instructions and made it really easy to follow along and put together. I was happy to have a buddy because the pieces can be unwieldy and I had to kick close some of the industrial latches. Altogether the finished piece is sturdy, stylish and comfortable. I've only had it for a couple of weeks now but so far so good. piece of furniture but burrow was awesome and completely saved the day. One thing that was difficult however is that the boxes were a lot bigger and heavier than I anticipated and if I didn't have help I don't know if I would have been able to drag them up 2 flights of stairs. Also I tried to coordinate weekend delivery with the company but they said I had to do it through UPS after shipping. When I contacted UPS they said it was impossible to do weekend delivery since the original shipper hadn't selected that possibility. This was an issue and I had to take time off work so just be aware when shipping if you live in a building like mine where you need to be present to receive shipments. Overall though EXCELLENT product, I'm very happy and will certainly be recommending Burrow to others and looking for more designs of theirs in the future. P.S. the high arms are a bit stiff but big throw pillows solve that problem!”
“I love this couch. It's so comfortable, but the best part is that it's resistant to stains. I spilled a glass of wine on the first night and it was gone in 10 minutes. Building it took longer than 10 minutes but it was still super easy to do, and I did it alone. I love that I'll be able to take this couch with me when I move, without any issues! Also I love how burrow provides financing.”
“Was very excited about getting my Burrow couch, however when I ordered it there was no delivery estimate, and customer service was unable to give me a window of even a few days! I got an email after the fact that UPS attempted to deliver the package the first time, and they missed the delivery window the second time they attempted to deliver.
Once I got the couch it took 30 minutes to unpack and put together myself, and it's a great couch! Looks good and super comfy, happy with the purchase, but wish the company manager delivery expectations better.”
“I love this couch. It's so comfortable, but the best part is that it's resistant to stains. I spilled a glass of wine on the first night and it was gone in 10 minutes. Building it took longer than 10 minutes but it was still super easy to do, and I did it alone. I love that I'll be able to take this couch with me when I move, without any issues! Also I love how burrow provides financing.”
“The boxes are heavier than I expected but I was able to get them up to my 3rd floor apartment and set up the couch easily. Wow is it comfy. Not too firm and not too soft imo. Get throw pillows though...this couch is very deep!”
