“My girlfriend and I moved in together in NYC and having flexibility with a small 1 bedroom apartmentwas important for us. We decided to design our home around the Burrow couch. With a 3 seater we are able to lounge and watch tv together when it's just the two of us, reduce it to 2 if we need more space, or store the modular pieces in the closet if we want to convert our living room into a dining room for an 8 person dinner party with friends. Having lived in NYC for 8 years and moved 6 times, the modular aspect also makes moving as hassle free as possible. I only wish they had a chaise module or made it possible to turn individual modules aside from the anchor into armchairs as well!”
“It is so hard to reach you! No info, invoice, instructions arrived with sofa. 4 sofa leg screws were missing. It is eh for the money and effort to unpack, assemble. Contemplated returning, but we had delivered to a remote location and then up stairs. Already have I recommended to an interested party. Where is your customer service?”
“thanks to the boxes, we were able to get it around the corners and through the door which was great. The individual boxes were quite big and heavy, still, but i'm not sure that can be avoided with substantial furniture. Set up was quick. Love the couch itself and the comfort and sturdiness and look. the fabric weave is very nice. only issue i had is the latches on the back rest seem to have popped up on their own by mistake. i pressed them back down, and i know they're ok to stick out a little, but it doesn't have the satisfying hard click of the base latches.”
“I like the minimal design of the sofa and the concept is great. Several weeks in, unfortunately, one of the screws holding the corner legs onto the sofa just popped right off. All of the screws had been tightly secured when the sofa was first assembled. The sofa appears to be fine, but still have been unable to get the screw back in. In addition, the three segments of the sofa seem to jostle around occasionally (even before the screw popped out). I hope I'm able to resolve these issues and look forward to future iterations of the burrow sofa!”
“Arrived as expected, in good condition, with all needed parts. A bit of a puzzle for the spatially challenged (like me), but my remaining brain cells got themselves organized and I finally had an idea of how everything went together. Once that happens, it's a few short minutes to assemble. Once assembled, you're rewarded with a sturdy, spacious, handsome, and comfortable couch!”
“Generally, my wife and I (and our dogs) like our new sofa. We got a 4 seater, which I did not expect to be so huge, but I dig it because there is room for me, my tall wife, and our three pets.
What sucked is that I live in a 4th floor walkup, the delivery man didn't schlep the packages up 4 flights, and my wife is pregnant so I had to carry all 5 50lb boxes up the stairs by myself. Ouch. Not Burrow's fault, though, just wish there was an option to pay extra for door front delivery.
The assembly process was fairly simple, although it definitely took me about 30-45 minutes with just myself doing the assembly.
So far we've gotten rave reviews from friends and family about the comfort and space. We ourselves love to lounge on our new couch and watch TV. The only downside is that I am slightly regretting buying a light color, but my dogs will but the stain resistance to the test.
I was a little iffy on the quality of the building materials while assembling, but it seems sturdy and hopefully will last a lot longer than the Ikea purchases that the rest of our apartment is outfitted in.
I really like the hidden USB, and I like the fact that you can buy another unit to have hidden USB's/outlets on both sides.
So, definitely ask for help to lug the boxes up to your 4th floor walkup apartment and don't be stupid like me, but otherwise we are satisfied so far!”
“I finally moved into a one bedroom apartment after years of living in a studio and we were so excited to own a sofa. We did a lot of research and the Burrow was our first choice. Every single thing from ordering online, tracking the package, receiving the boxes and assembling the couch was seamless, easy and convenient. I have 0 furniture building skills but could have put this together on my own. As much as I love this couch, my dog loves it even more. He spends most of his time snuggling on it. Fortunately the material is incredibly durable and easy to clean. We are really hoping Burrow introduces a sectional attachment in the future (please?) !!!”
