“First of all your customer service sucks! There is no valid p# to contact anyone. The whisky decanter is cloudy. They sent me 1 wrong whisky glass ( the did replace with correct one a week later) I was very disappointed in the whole thing. I won’t shop there ever EVER again”
“the product is wonderful, however, your Customer Service needs alot of work. Keeping your customers informed of delivery dates or even a delay would be nice.”
“I have sent 2 emails telling you that one of glasses arrived broken and have requested a replacement and I have not received a response from you. At this point my review would not be very good. Please contact me.”
“I did not receive the stopper for the decanter. PLease let me know how I can get this. Carol Evans 1811 Russet Hill Circle Hoover, AL 35244 cevans@cobbsallen.com 205-283-5052”
Thank you for reaching out. Upon checking on your order, it was already submitted to our designers and is currently being processed. Slight delays transpired due to the surge of orders and some delayed shipments from the suppliers. Rest assured that we are going to follow up on your order and the tracking information will be sent to you through e-mail once your order has been shipped.
