I'm so sorry to hear about this. Please send us a picture of the item that you have received and we should be getting back to you very soon to assist. Again, our sincerest apologies. Stay safe.
“Bought as anniversary gifts for my son and daughter-in-law AND my daughter and son-in-law. They love the personalized decanter sets. A beautiful gift to treasure.”
I'm so sorry to hear about this. It looks like what you have received was correct based on the personalization entered on our file. We are unable to replace it as it will provide you the same results. What we could offer is a 60% discount if you wish to reorder with correct personalization.
