What occasion or event did you buy this for?
Christmas
“My order was delivered with 2 personalized slate coasters missing. Send 2 emails and called twice. Customer service is useless. I told you twice about the slate coasters with the initial M that we were missing. How hard is it to get a customers order right.”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
“Looked dirty, top does not close and I asked if it was supposed too and got no reply! Wrapped horribly once again! Will never give this place my business ever again!”
We are currently seeing an influx of orders, while also needing to maintain a limited staff due to the pandemic rules. This has put our production teams behind a little. All couriers are also affected as they needed to take extra time to ensure packages are well disinfected prior to delivery
