What occasion or event did you buy this for?
Christmas
“This was ordered in early dec I believe and was not received till after the holidays and person was given one of these .. so now have nothing to do with gift!!”
Thank you for taking the time to provide us with feedback regarding your experience. We deeply apologize for the items being delivered late, and for not meeting the promise you had with ordering and receiving the product. We understand how important the product was for the special day, and we sincerely regret that we didn't meet your expectations. It was an uncommon instance and we’ll do better in the future.
“I ordered this on Dec. 3rd as a Christmas gift, plenty of time. Although I was told it was done & ready for shipping on or before 12/13 you couldn't seem to get it shipped from Mn to Ct. I didn't receive it until 12/28. When I opened it I found my son's decanter (nice) and 2 glasses. One glass was his and one was someone's elses. so his gift still isn't right because I now had to order him another glass. I received a tracking number for the new order on 12/30 but as of yet it hasn't shipped.”
Thank you for taking the time to provide us with feedback regarding your experience. It appears that you have been assisted by one of our supports. We appreciate you working with us in resolving this issue. We'll do better in the future.
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
You can message us through the following:
Monday - Friday 9:00 am to 4:30 pm MST
Email - agpsupport@agiftpersonalized.com
Phone - (385) 289-3948
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
We will have our customer service team reach out to you so that we can resolve this as soon as possible.
“Sorry can't give a review on a product I have not received. Ordered December 8th. Just can't seem to make it to my house. Customer service is the worst I have ever dealt with.”
Thank you for posting a review, and we’re sorry to hear that your experience with our store was not up to standards. We would like the opportunity to talk and check with you on how we can turn it around and make things right.
We will have our customer service team reach out to you so that we can resolve this as soon as possible.
