What occasion or event did you buy this for?
Wedding
“I bought tray, barware and coasters to match and gave for a couples wedding shower. Loved it but coasters were personalized incorrectly. The customer service helped get these remade quickly and shipped to me.”
Thank you for your feedback. We apologize that your experience with the product you received was not up to your standards. It was an uncommon instance and we’ll do better in the future.
“The tray is beautiful and very nice. The recipient loved it! However, it arrived with shiny spots and I was unable to clean it before presenting it as a gift since there were no cleaning instructions included.”