“Initially I loved finally having pants that fit me. However after a couple months all my pants have holes where the inseam are, with how much money I spent on them their quality is just poor. Also I once received a pair that had odd stitching across the knee on 1 leg, when on my other pair of the same pants but different colour there was no stitching like that. So I think they gave me a fixed pair of a ripped jogger lol.”
We’re sorry to hear about your experience, and we truly appreciate you taking the time to share your feedback we’ll be sure to pass it along to our team. The items mentioned are from orders placed in 2024/2025, and over time, natural wear and tear can occur with regular use. If you ever experience any issues with your items, we recommend reaching out to our Customer Experience team as soon as possible so we can review and address your concerns right away. If you have any further questions or need assistance, please don’t hesitate to reach out—we’re always here to help.
“I bought these sweatpants because I've never had a pair of women's sweatpants that were long enough. I was SO excited the first time I wore them because they were a little bit too long. If you're reading this review, you know that feeling! Well, that feeling lasted one wash because now they've shrunk up at least 2-3" and are now sitting at my ankle bone. I washed and dried them as instructed and they turned into every other pair of too short women's sweats I've ever owned. I definitely would not buy these again.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
“I’m only 5’ 8.5”, and the tall was really too short. I normally wear an extra small, but these extra smalls were a little more form fitting, and a little bulky around the pockets area. I am exchanging them for a small/extra tall and hope they will work better.”
We're sorry the sweatpants didn't fit as expected, we hope the exchange size fits you better. Please feel free to contact our customer experience team if you ever have questions.
“These fit perfectly for my daughter. She’s 5’8” and 110 pounds. No sagging after sitting for awhile which cotton normally does for her. We’ll be buying another pair!”
“A bit disappointed. I first ordered these sweatpants in the grey mix (extra tall) and they are PERFECT! I usually wear size tall (I’m 5’9) from this brand but saw that the inseam was shorter than most pants so went for the extra tall. But when I ordered a second pair in the white, again in extra tall, they are so much shorter than the grey ones??? They’re totally inconsistent - a bit too short even in extra tall - and I definitely can’t put them in the dryer. There’s also a small hole in the seam after only a few wears. The grey ones have some loose threads now too.”
We're so sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer experience team if you have any questions.
