“These are my favorite pants EVER, I easily wear them twice a week. But I’m on my 3rd pair because all of mine have worn holes just off the back seam area. The fabric just seems to disintegrate after 1 month of wear and I wish they held up better. I wash in cold water on gentle and air dry, I have no clue other than friction and poor quality fabric why they’d do this. Despite this, I have sewn the holes back up as they appear and still wear my pairs weekly. I just wish they didn’t fall apart so fast, they’re so comfy!!! I am 5’9” and my normal size in “tall” was still too short so I sized up and now they’re perfectly baggy.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall.ada.support/chat/?greeting=
“I bought these a couple months back and suddenly they developed a whole in the crotch area which is super disappointing especially since it’s so hard for me to find sweat pants that are long enough. and they are cheap either I bought them before the went on sale. I had higher expectations.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
Additionally, if you ever have issues with your items, we recommend reaching out to our customer experience team immediately. We would like to make sure you're provided with a quick and easy resolution.
“I absolutely love these! They're exactly what I was looking for- a pair of sweatpants that are comfortable but still look fitted, polished, and stylish. The material is also super soft. For reference, I’m 6’1 and ordered a size medium in tall. The length is perfect, not too short and too long. I will be purchasing in more colors!”
“I’ve purchased the grey and black sweatpants but they shrink after a wash, so disappointed. It was promising at first… don’t make the mistake I made and get an extra long”
We're sorry to hear that. We recommend washing them in cold water and drying them on a lower heat setting. Please contact our customer support team if you have any questions!
“I purchased these for my granddaughter. We have finally found a pair of sweatpants that are long enough to cover her ankles. We have found our new favorite shopping site.”
Sorry to hear that! Thank you for your feedback, we'll share it with our design team. Please contact our customer support team if you have any questions.
