“I really love the fit and style of these jeans, they are SO comfortable. I wish I could give them 5 stars, but unfortunately the fabric is not holding up. There are several splits opening up across the hips even though the pants are not overly tight. Given the cost, I am sad they are in this condition after a few months.”
We're very sorry to hear this. Someone from our customer experience team has reached out by email to look into this for you, however we haven't received a response back. We'd love to help resolve this for you!
“The pants gapped at the back waist, much too short in the rise. The leg length was very long, I ordered the extra tall, 37" inseam as the other offering of 35" inseam is too short. Overall the fit was strange, Had to return the item. Generally speaking, the sizing of clothing from American Tall is all over the map as is the quality. Some things are so great, others just bad. I recently ordered a pair of cotton leggings. The fabric was very thin and saggy, the back butt seam ripped and snagged almost immediately. As there aren't a lot of choices for tall women clothing, I will keep trying but I've given up on the jeans.”
We're very sorry that you've had difficulty with our items. If there is any specific issue you are facing, we recommend contacting our customer experience team so they can assist you. You may do this through our website: https://americantall-gen.ada.support/chat/
We're sorry you aren't completely happy with the fit of the Harper Jeans, thanks for the feedback. Please feel free to contact our customer experience team if you have any further questions.
“I will be keeping them considering I never have pants long enough and they fit. However, I find they don’t look or fit like the photo. The colour is off and I would categorize them as skinny jeans not straight leg. As the photo shows straight leg starts to flare just above the knee where as mine fit well but are tight until mid calf. Happy to have new pants but disappointed they aren’t like the photo.”
We're sorry you aren't completely happy with the fit of the Harper Jeans, thanks for the feedback. Feel free to contact our customer experience team if you ever have questions.
“The button on these jeans looks like metal, but is actually PLASTIC. It broke the very first time I leaned over. The fit was perfect. Not tight at all. The slightest bit of stress made the post of the button split. I was so excited about finding pants long enough and now I am hesitant to purchase more.”
We're very sorry you're disappointed! It looks like our customer experience team has reached out and provided a resolution. Feel free to contact us if you ever have questions!
