Thank you for your feedback Jeanette. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback Gillian. Customer satisfaction is paramount, and we are pleased that you are happy with your heater and the service we provided.
Thank you for your feedback. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
Thank you for your feedback Karen, it is very important to us. We can see that you sent an email to our help desk on 2nd August at 12.15 and that this query was answered the same day at 15.09. For a quicker response to questions, it is best to ring our Customer Service Team on the number provided on our website.
The product you ordered is an oversized item which leaves us on a pallet due to its weight and to prevent any transportation damage. Our website states the following information to ensure customers are fully informed before purchasing:
A pallet delivery firm will deliver your item between the hours 08:00-18:30 usually 3-4 working days after your item has been dispatched. All large item deliveries are 'kerb side' only which means the driver will NOT be able to take items into your delivery address. The receiver must arrange for larger items to be taken from the driver - heavy items will need 2 persons. Please note that the driver will not take the pallet back.
