“Due to recent storms and the electric power cut lasting over 3 days, we decided to invest in some portable heating. It is at least 40 years since I last owned a Calor Gas Heater and what a pleasant surprise to find the "Provence Cast Iron Heater". We took a risk and purchased 2 and we were not disappointed. They are good to look at so no need to hide them in the outhouse during the summer, they are a heavy item but easy to wheel from place to place if required and throw out more than enough heat. All in all a very good purchase indeed. I would also add that the representative I spoke to before purchase was very friendly, professional & knowledgable. The delivery time was excellent also.”
Thank you for your feedback Zdenka. Customer satisfaction and providing a good quality service to all our customers are very important to us, including technical support and advice from our Customer Service Team.
“I'm delighted with my new Provence gas heater. It looks stylish, was so easy to set up and heats my living room in no time at all. And it's portable! A great purchase.”
Thank you for your feedback Julia. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
“Pumps out a lot of heat, but I have now run this for around 3 weeks, for a total of around 30+ hours. It still has a strong smell during use. I have a carbon monoxide alarm but it isn't activating so it must be something else. I have a window slightly ajar, but any more would result in a colder room than if I didn't put the fire on. I know we should expect a slight smell as it burns butane, but it can be quite strong at times. The flame is burning blue so its not an obivious issue.”
Thank you for your feedback Neil. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas fire and the service we provided. One of our Customer Service Team will contact you shortly with information regarding the smell to resolve this for you.
Thank you for your feedback Nikki. Customer satisfaction is paramount, and we are pleased that you are happy with your portable gas heater and the service we provided.
