“Writing on the white inside for the delivery has been unmoveable, having almost tea stained into the white of the PVC. I dont know how long it will be there, but the client really wasnt happy trying to remove.”
Dear E,
We’re very sorry to hear the white interior has staining from the delivery and that your client isn’t happy. This isn’t the standard we aim for.
Could you please share your order number and a few photos showing the stain and where it’s located? Any details about when you first noticed it and the cleaning attempts would help us resolve this quickly. We’ll then arrange a suitable resolution, whether that’s cleaning guidance or a replacement if needed.
Thank you for bringing this to our attention. We’re looking forward to assisting you soon.
Kind regards,
Team AWM Glass Limited
Dear Sergejs,
We’re very sorry to hear you’re disappointed and that you’re waiting for delivery. This isn’t the standard we aim for.
Could you please share your order number and a few photos of the issue? Any details about what you expected and when you placed the order will help us resolve quickly. We’ll then arrange a suitable resolution and expedite delivery if needed.
Thank you for bringing this to our attention. We’re looking forward to assisting you soon.
Kind regards,
Team AWM Glass Limited
