“I’m super upset with this hair. It looked like great quality coming out of the package, however as soon as my client washed her hair almost all of the curl was out. I have reached out to babe and have heard nothing in return. I will not be buying more curly hair from here in the future.”
Hello Sena,
We’re genuinely sorry to hear about your experience with the Fusion Curly Extensions. It’s frustrating when a product doesn’t perform as expected, especially after an initial impression of quality. We want to make this right for you. Please reach out to our customer service team at info@babehairextensions.com and share any details and photos that showcase the issue. Your satisfaction is our priority, and we hope to find a resolution for you. Thank you for your feedback, and we look forward to assisting you.
Babe Hair Extensions
Dear Dottie,
Thank you for sharing your feedback about the 22" Fusion Curly Extensions. We're truly sorry to hear that the product didn't meet your expectations, and we appreciate you taking the time to let us know.
We understand that the texture and fullness of hair extensions are crucial for a great look, and we apologize for any disappointment you may have experienced. Your insights are invaluable to us as we continually strive to improve our products and services.
If you'd like to discuss your experience further or need assistance, please don't hesitate to reach out. We're here to support you in any way we can.
Best regards,
Babe Hair Extensions
“Bought $890.00 worth of hair, tried to return it and return said order, Could not be returned.. No where on during the purchase process did it say that this hair is not returnable. I asked to exchange it for sometihing else, and it fell on deaf ears. No one has responded. Will not do business with this Company again.”
Dear Terri,Thank you so much for taking the time to provide us with your feedback regarding your recent purchase of the 22" Fusion Curly Extensions Color 12 (Dottie). We truly appreciate your input and apologize for any inconvenience you experienced during your return process.
We understand that you tried to return the hair and were informed that the order could not be returned. We apologize for any confusion or frustration caused by this situation. Unfortunately once the hair has been installed, we are not able to refund for the purchase. We did respond to your email with the Extending Help link for your stylist to fill out to so we could replace the hair for you. We are a professional only brand and need to work through your licensed stylist directly.
We value each and every customer and their satisfaction is our top priority. I will forward the original email with the Extending Help link for you to pass along to your stylist. We look forward to speaking with her soon so we can resolve this for you.
Once again, I apologize for the inconvenience this caused you, you business is important to us.
Warm regards,
Babe Hair extension
