“This is the second time this is happening to us. We purchased the hair as we color matched the client with the swatch ring and its completely not the color. It is very very ashy and gray. Client was very upset and did not use the hair....”
Hi Yaffa,
We’re truly sorry to hear about the color mismatch and the upset it caused your client. This isn’t the standard we aim for.
Please reply with:
- your order number
- a brief description of the issue (color mismatch and any concerns with the product)
- photos (and if possible a short video) of the hair and packaging
You can also email the items to info@babehairextensions.com so we can review and resolve promptly.
Warm regards,
Team Babe Hair Extensions
“first off! i want to say this hair is absolutely stunning! i have been using babes hair for over 3 years have been recently certified in bellami and still prefer the babes hair way!! just recently became certified in the keratin method for more hybrid usage for my clients with fine hair that can't that the weft too close to their hairline! love love love i used a combination of patsy and dottie! 18" k tips 4 boxes!”
Dear Ceara,
Thank you so much for taking the time to leave us such a glowing 5-star review! We're thrilled to hear that you find our hair absolutely stunning and that you've been a loyal Babe Hair user for over 3 years. Your commitment to excellence in your craft really shines through, and it means so much to us!
Congratulations on becoming certified in the keratin method! It’s fantastic to know you're able to offer more versatility for your clients with fine hair. Your choice of combining Patsy and Dottie sounds gorgeous, and we’re sure it looks amazing on your clients!
If you have any questions or just want to share more of your fabulous work, don't hesitate to reach out. We're always here to support you on your journey!
Warm regards,
Babe Hair Extensions
