“I made the jump and the jump was great. However, I booked a 1 pm slot time and skipped at 3pm. My pastor, a little boy, M, who seems very prejudiced (probably not, but that‚Äôs what I heard), told me I didn‚Äôt touch him and said he didn‚Äôt like Asia.
His instructions were vague as I had not given him a signal when I was able to extend my arms to enjoy a free fall while all of my friends ’instructors were beautiful and I gave them a signal just after I got off the plane. (I found the videos as evidence)
However, all my friends got a chance to carry their own parachute while I was not given one. I understand that a different instructor has got a different style but something should be about the same customer experience when you charge a higher price.
Lastly, all my photos and video are bad, only 2 of my clear face with a very small part of Wollongong, while most of them shoot at the pastor's arm, on his face, behind my head, in a parachute bag. What I just want to say is that if you charge such a high price, the instructor should be a good camera man while also a good diver.
Skydiving was great, it was as fun as my first jump, but all the jumping is not as fun for me as it is discriminatory, disrespectful and the coach just wants to finish his job quickly and take the day to give up customer information.”
“It is a must do adventure in your life. incredible experience and unforgettable moments. A special mention to mack & dJ who was our guides, you guys nailed it. We really enjoyed the whole process and i got an opportunity to control the parachute (thanks mack), the experience was majestic. You guys made our day, once again a special thanks to them who made us comfortable thanks”
“Redemption was easy by just show it to the staff when the bus arrive at the station. Location for pick up is actually very near to central train station and it at George street. My guide was tomy and he a very nice and friendly guy.”
“. Whilst he didn't jump on his slotted day he did get in the following day . The crew at Wollongong were incredible as were the booking team. Kept us informed all the time, really Appreciate the service - thanks a lot”
“Certainly the worst communication I ever saw from the company while on Holiday. I do not recommend this company at all if it is from Sydney. They literally spent the rest of our day but could have avoided it with a 30 second email.”
“I was looking forward to the sky, because I had done it before in Dubai and it was an amazing experience. And Australia is known for its amazing experiences and adventure games.
But unfortunately he was very disappointed with everything that happened in Skydive Australia- Wollongong.
Even though we got there at 11-11: 15am, they kept pushing our jump and we ended up jumping at 1: 45-2pm.
And even though we've been waiting a long time we were looking forward to the pictures and videos at the end of it, but the quality was used in pixels too and it wasn't good, and in most of my photos I wasn't there, or it was in the back of my head.
The staff were polite and nice but the wait was too long and the photos and video were of very poor quality.
Other than that the view was appealing.”
