Hi Alexa! We are so sorry to hear you weren't completely satisfied with our shoes. Our shoes are engineered with extra padding on the footbed for more support. It is designed to absorb pressure and shock, making it more comfortable for wear. However, everyone's feet are different so different styles will fit differently on everyone. I'd recommend trying a different style of ours. Our team would love to help you find the perfect fit! Please reach out to our team at contact@bellabelleshoes.com for a styling and sizing consultation.