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Bella Belle Shoes Reviews

4.5 Rating 1,123 Reviews
C
Happiness Grade

Bella Belle Shoes have a Customer Happiness Grade of C. Customers love their delivery and customer service but are unhappy with their returns process and refunds.

C

Price - Average

63.64%
Industry Average
The price point was also affordable in comparison to other brands that had a similar look (I’m talking about those Jimmy Choos) and the customer service was fabulous.
- Alyssandra Wu
68) and received a refund for the shoe's price minus the sales tax.
- Denise Law
Unique shoes. I received a lot of compliments for my wedding. For me, they were also very comfortable. I can’t wait to wear them again. The only downside is the price - I cab imagine only buying them for special occasions.
- Adna Omeragic
A

Delivery - Fast

100.00%
Industry Average
Had my eye on the Norah Blue Shoes for soooo long even before my husband and I got together, I knew these would one day be my wedding shoes. Absolutely beautiful shoes more beautiful in the flesh, perfect for my wedding day ‘something blue’ the colour matched perfectly with my bridesmaid dress colour too. Very comfortable. Super fast delivery to the UK
- Amy Ascroft
They are so incredibly stunning. Customer service was amazing and delivery was crazy fast ! However the metal petals dug into my foot. Perhaps it’s just the shape of my feet.
- J M Evans
Lovely shoes, just as I expected them. Comfy fit and very high quality. Very responsive customer service and quick delivery.
- Jacqueline Adelowo
F

Returns Process - Difficult

33.33%
Industry Average
I asked for a discount or free returns label as I'm a UK customer.
- Georgia M
I wish there were more wide-fit options, and the two week turn around for returns is honestly impossible. The non wide-fit options are very narrow.
- Marinn White
When it came to returning everything, they didn't even offer free returns and took a couple of weeks to get my money back.
- Cecilia Endita
F

Refunds - Difficult

28.57%
Industry Average
I contacted them for help since I was wrongly advised on the sizing they weren’t much of a help and deducted the shipping returning fee from my refund .
- Lina
Unfortunately, I was charged twice for the sales tax and never received a refund, essentially paying double tax for one pair of shoes.
- Denise Law
I am also still waiting for a refund from Bella Belle.
- Carol Daoud
80.95%
Industry Average
The price point was also affordable in comparison to other brands that had a similar look (I’m talking about those Jimmy Choos) and the customer service was fabulous.
- Alyssandra Wu
They are so incredibly stunning. Customer service was amazing and delivery was crazy fast ! However the metal petals dug into my foot. Perhaps it’s just the shape of my feet.
- J M Evans
The customer service was excellent, and my shoes even arrived earlier than estimated!
- Catherine Allen