“I wore these shoes for the first time to my dress fitting and multiple embellishments fell off!!! They offered to send me a replacement pair and ask that I send back the defective pair (thought that sounded like amazing customer service to me!)
When I received my new pair in the mail, it too had a missing embellishment!!! They offered to send me the missing embellishment so that I could take it somewhere to have them sew it on! For such an expensive pair of shoes, this quality and solution is unacceptable!”
