“I'm only giving one star because zero isn't an option.
Product looked completely different than what was pictured online. After spending hours on hold and emailing customer service back and forth for five days, I was finally given the go ahead to return the item. I paid to have the product overnighted back so that my replacement could be shipped, only to be told after the fact that they couldn't process my return fast enough to reship in time for my wedding. I ended up getting a refund a week later, but between express shipping on my initial order, and the overnight return shipping im still out nearly $100, and wound up with nothing for my wedding! Worst experience possible, and you've lost not only myself as a customer but the dozens of clients I've referred over the years!”
“The packaging and the hair was beautiful but it was way too ombre for my hair so I had to send it back for a refund. I will definitely be ordering again something that will match my hair better. Thank you! Bessie”
“I was really disappointed with these. They were really thin and not soft. My last Bellamis were the Lily Hair and they were so much better. I gave it an extra start because the color was great and they blend well.”
