“I needed replacement bases for my 2 feeders. Last season I ordered new ones but they were faulty. After speaking the with Customer Service manager (I can't find my email with her name) and explaining how I ordered new bases last year and the problems I had, she said the person I spoke with then was no longer with the company. Her goal is to correct the problems I had and keep me as a customer. Mission accomplished!! I received new replacement bases which fit perfectly. I am ready for my little hummers to come for their summer visit. Thank you for the outstanding service, I will be back the next time I need something!”
Hi Terry,
Wow—thank you so much for sharing this! We’re thrilled to hear that our customer service team was able to make things right and that the replacement bases fit perfectly. That’s exactly the experience we strive for, and it truly means a lot to know we were able to earn back your trust.
We’re excited for you (and your hummingbirds!) as the season approaches, and we’ll be here whenever you need anything in the future. Thanks again for your kind words and loyalty—we look forward to welcoming you back. 🐦🌸
Kind Regards,
Birds Choice Team
“I love your feeders. The only problem I had was you no longer give the option to buy the 10 oz glass bottle tops feeders. I am in an area I don't have large numbers of hummers. I plant their favorite flowers and hang 2 small feeders. I wash and refill every 3-4 days when the weather is warmer and every 2-3 days when it gets really hot. Your small feeders are perfect for me. I wanted to buy 2 new feeders so I had spare bottles in case I broke one, but they were unavailable on your site or Amazon. I hope you reconsider and get those back in stock. My 8-10 hummers and I would be grateful.”
“I discovered Best 1 hummingbird feeders through an avian biologist friend. They really are the best and we both delight in our regular hummy friends' visits.”
