Hey Nicola, We are really sorry to hear that the Biscuits were not up to our usual standard, This is not what we wish for any of our fab customers to experience. A member of our team will be in contact with you to resolve this for you. Warm Regards Biscuiteers x
“An excellent beautifully decorated biscuit which arrived in perfect condition and on time. It was wrapped carefully in a pretty box. The biscuit was larger than expected and I'll be ordering more in future.”
“Brought it for my mother in law, she thought it was so lovely she didn't want to eat it. She took a picture of it so we got to see what it looked like. We thought it was perfect.”
Hi Beverley,
Thank you so much for leaving such a lovely review!
We really appreciate your kind words, and it is so great to hear how pleased your mother in law was with the biscuits!
We would love to send out a set of large letterbox biscuits to you, free of charge, as a little token of our gratitude for the positive review you've left. We like to reward loyal, thoughtful customers like you!
Now you get to decide whether you should eat them or not :)
We've sent you an email just to find out where's best to send out this little gift out to.
We're very much looking forward to hearing back from you!
Biscuiteers x
