champagne letterbox biscuits Reviews

4.4 Rating 132 Reviews

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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“It was supposed to arrive on 07/12 and has still not arrived! It was for my Dad’s birthday and ordered well in advance. I’m not very happy”

Helpful Report

Posted 4 years ago

Hi Jackie, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

Charlotte Warren

Verified Reviewer

“This was a gift for a couple's engagement gift. They were delighted and said they were too lovely to eat!”

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Posted 4 years ago

Rosemary Burbidge

Verified Reviewer

“A week after the delivery date (a birthday) and it still hasn’t arrived”

Helpful Report

Posted 4 years ago

Hi Rosemary, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Royal Mail are currently experiencing severe delays due to the volume of orders coming through, but I can see the item has been delivered and we very much hope the recipient enjoys it. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“At a time when the post was really slow, it was great to be able to send these, which were really appreciated as a unique gift - a packet of my own that I sent through the normal mail on the same day, came a week later. Will definitely use again”

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Posted 4 years ago

Barbara Wylie

Verified Reviewer

“My friend was delighted to receive them but I was very disappointed that they were delivered 2 days after the event I ordered them for.”

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Posted 4 years ago

Susan Deprez

Verified Reviewer

“Biscuit fine but it arrived two days late , so missed the special occasion it was meant to celebrate !”

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Posted 4 years ago

“It was supposed to arrive on Saturday, still not arrived and it’s Tuesday, the whole meaning of the item is wasted as she is now in hospital.”

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Posted 4 years ago

Hi Joan, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

Pauline Siney

Verified Reviewer

“Sent to a friend as a thank you .... she was delighted. Looked far to good to eat, but said delicious !!”

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Posted 4 years ago