christmas tree letterbox biscuit Reviews

4.1 Rating 114 Reviews

The design
Oh Christmas tree, oh Christmas tree'. We took inspiration from one of our favourite carols for this glittering, twinkly design.
Recommended for...
- Stocking filling
- Secret Santa
Gifting information
- Single hand-iced biscuit- Presented in our famous hand-illustrated gift boxes- Add a FREE message card at checkout- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our all spice biscuits
Our biscuits are our own unique recipe, based upon a traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our all spice uses delicous mix of spices to give it a warm and fragrant taste

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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“I have no idea whether my order arrived - I had no notification yet it was ordered way back in November. I know one order was late which was disappointing but nothing about the second order.”

Helpful Report

Posted 3 years ago

Hi Wendy, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 3 years ago

Crista Hazell

Verified Reviewer

“Purchased as little gifts to keep some people smiling during December of 2020 and they did the job. Colourful, beautiful and too good to eat but after some encouragement each recipient said they were absolutely delicious! Thank you Biscuiteers & thank you Royal Mail for delivering them.”

Helpful Report

Posted 3 years ago

Lila Marshfield

Verified Reviewer

“I realise that this is an automated process, but you really shouldn't ask for a review of something not even delivered yet! This is 5 days late, and my earlier order is nearly 2 weeks late. Sadly, it looks like two people will not get their little gifts before Xmas. When I contacted you about this, the suggestion was it was my fault for not paying for courier delivery. Very disappointing.”

Helpful Report

Posted 3 years ago

Hi Lila, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 3 years ago

“The letterbox Xmas Tree Biscuit made the perfect Xmas gift for my work colleagues. Beautifully presented, as always.”

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Posted 3 years ago

“Hasn't arrived”

Helpful Report

Posted 3 years ago

Hi Emma, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have been experiencing severe delays but we can see it was delivered and we hope it was enjoyed once received. Thank you and Kindest Regards, Biscuiteers x

Posted 3 years ago

Sarah Fellows

Verified Reviewer

“Sent to my sister - she loved it and said it was a really lovely surprise”

Helpful Report

Posted 3 years ago

“Arrived promptly and looked lovely. Was a little smaller than I expected hence marked 4 not 5”

Helpful Report

Posted 3 years ago

“Small, rather dry and flavourless and totally overpriced.”

Helpful Report

Posted 3 years ago

Hi, Thank you so much for leaving a review and for sharing your feedback, we will definitely pass this on to our product development team. All our biscuits are lovingly baked and hand-iced by artists in London, and we consider them very much a luxury gift. We think that our prices reflect the products' uniqueness and hand-made quality. Many thanks and kind regards, Biscuiteers x

Posted 3 years ago