Hi Reme,
Thank you so much for your feedback.
I am so sorry to hear that the biscuit didn't taste as it should. This is so disappointing to hear!
I can see a member of our customer services team has been in touch with you regarding this.
Thank you and Kindest Regards,
Biscuiteers x
“Quick delivery (with tracking updates), beautiful packaging, and delicious biscuits! Perfect gifts! And great customer service too for a little niggle I had with the website. Thank you.”
“I’ve had biscuits from here before that were lovely but these did not taste right. Almost stale. Couldn’t tell if it was the icing or the biscuit which was softer than before but either way I wouldn’t buy them again, especially given the price. They looked pretty as always.”
Hello, Thank you so much for your feedback. I am so sorry that you didn't enjoy the taste of our biscuits, this is very rare to hear and I can see a member of our Biscuit Happiness team has been in contact with you to discuss this further. Thank you and Kindest Regards, Biscuiteers x
“The biscuits were beautifully iced so looked wonderful but didn’t taste very special.
The delivery arrived the day after the birthday so quite disappointing.”
