“Sent these to a friend who has been unable to leave the house since March, phone calls are good it felt she needed a boost. These were just the thing and she reported they're almost too good to eat!!
They took one extra day to arrive but in the current situation i thought that was totally acceptable. Thanks for making her day”
“I ordered two of these boxes for two gifts. The biscuits themselves were gorgeous - as ever. But I was disappointed that the boxes came heavily taped together and with my address label firmly stuck to one of the boxes. As these were presents, the packaging was impaired and didn’t look great after I tried to remove these which is a shame.
It would’ve been so much nicer if both gifts came together in some other form of packaging so that the pretty boxes weren’t damaged and torn from pulling off the tape and address label!!”
Hey !
Many thanks for leaving us your review and we are so sorry this has arrived in this way, We will pass this onto your packing and dispatch team to understand why this has been delivered in this way and not in our usual high standard of packaging.
A member of our Biscuit happiness team will also be in contact with you to resolve this.
Warm Regards
Biscuiteers x
