“I was disappointed to discover the biscuits didn't actually fit through my friend's letterbox - we had to arrange collection/redelivery, which I wasn't impressed with considering the price and delivery charge.”
Hello, Thank you so much for taking the time to leave a review. I'm so sorry that your letterbox item was not successfully delivered through the recipients letterbox. I can completely appreciate how disappointing this must have been but I can assure you that this is extremely rare for our letterbox items to not be successfully delivered. We have flagged your delivery with our Royal Mail account manager to look into why your order was not successfully delivered and a member of our customer service team will be in contact to discuss this further. Thank you and Kindest Regards, Biscuiteers x
“The best get well present was the smile it put on my daughters face after an operation. Not only was the package beautiful, the biscuits,I was told, were too good to share! Went down a treat!
Cannot praise the gift and company enough and look forward to using Biscuiteers on many occasions! Thank you!”
