“Arrived in good time and undamaged. I got this for my daughter who was just starting a new job at the start of the year. She was absolutely blown away by her Biscuiteers. She said it tasted delicious, but she was guilty for eating it because it looked so lovely.
I have ordered a few Biscuiteers over the past years and they never fail to surprise and impress.”
“I bought this for my son and daughter-in-law and they loved it. I bought them the Halloween box so I thought they would enjoy this too. It's also great to have a choice of biscuits or chocolates.”
“Would definitely have given 5 stars apart from the awful delivery service used. Although Royal Mail have been having ongoing difficulties for weeks they were still used which resulted in the biscuits arriving 4 days late. Even the tracking didn't work properly. Somewhat spoiled the whole experience. Maybe something to look into for the future, particularly at busy times of the year.”
“The biscuits are beautiful. I sent them to 3 separate friends. One arrived perfectly, one had a slight chip and the third had breaks in most pieces. So it depends very much how they are handled in transit. Such a shame as they are exquisite and expensive.”
Thank you so much for your feedback.
I am so sorry to hear that your biscuit arrived broken. This is really disappointing to hear and isn't the kind of experience we want our customers to have.
A member of our Biscuit Happiness team will be in contact with you shortly to discuss this further.
Thank you and Kindest Regards,
Biscuiteers
