the snowman™ letterbox biscuits Reviews

4 Rating 41 Reviews

The design
Our talented team have lovingly recreated the iconic characters from Raymond Briggs' story to create a festive collection that can be enjoyed by the whole family.
© Snowdog Enterprises Ltd 2015
Recommended for...
- Fans of The Snowman
Gifting information
- 4 hand-iced biscuits- Presented in our famous hand-illustrated gift boxes- Add a FREE message card at checkout- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our all spice biscuits
Our biscuits are our own unique recipe, based upon a traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our all spice uses delicous mix of spices to give it a warm and fragrant taste

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Susie Thornton

Verified Reviewer

“The biscuits did not arrive in time for Xmas . They have still not arrived . Very disappointing”

Helpful Report

Posted 4 years ago

Hi Susie, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. Unfortunately Royal Mail have been experiencing severe delays but we can see it has been delivered and we hope it was enjoyed once received. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

Lara Waterfield

Verified Reviewer

“I haven’t received it yet according to the tracking code it’s in Truro at my latest check. Why am I being asked to review this item?”

Helpful Report

Posted 4 years ago

Hi Lara, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

“Would love to review these biscuits but they haven’t been delivered yet even though they were ordered on 18th November for delivery on 21st December. Not a happy customer”

Helpful Report

Posted 4 years ago

Hi there, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

Alison Langrish

Verified Reviewer

“Sadly, our biscuits didn't arrive in time for Christmas.”

Helpful Report

Posted 4 years ago

Hi Alison, Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x

Posted 4 years ago

Author didn't leave any comments.

Helpful Report

Posted 4 years ago

Jill Macfarlane

Verified Reviewer

“Such beautiful biscuits! Delighted to be gifting these this Christmas. Also, wonderful customer service with delivery date brought forward as requested”

Helpful Report

Posted 4 years ago

“A lovely surprise to receive through the door!”

Helpful Report

Posted 4 years ago

“My in laws were very happy with their biscuits. Thank you.”

Helpful Report

Posted 4 years ago