“Cannot adequately review this product as it had not arrived by the time I was asked to write a review. The order was placed on 5/11 and inspite of the huge amount of press coverage about Royal Mail delays, was not posted until 23/12. There was no way this present would arrive before Christmas. Very disappointed as product was expensive and I have had excellent service on previous occasions.”
Hi Susan,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x
“Really disappointed! Made this order on 19th November - a present for my niece to arrive 21st December. We are now 26th, Boxing Day, and she STILL has not received her Xmas present!!
Order No. 2000366678 - would you kindly explain!”
Hi Avril,
Thank you so much for taking the time to leave a review. We are so sorry for the issues you have had with the delayed delivery of your order. I can see a member of our customer services team has been in touch with you regarding this. Thank you and Kindest Regards, Biscuiteers x
