“Couldn't predict the size of this bouquet, I'm sure it was a small. Way too overpriced and dramas with delivery. The bouquet itself wasn't much bigger than the card it came with.”
Hi Bridget,
We’re sorry to hear you had a less-than-ideal experience with Bloomeroo. I'm sure we’ll pass on your feedback to our head of floristry so that they are aware of this feedback and I’m sure we’re going to solve this problem!
We also want to make it clear that it’s never been more important for us in the flower delivery industry to offer an exceptional shopping experience – which includes providing friendly customer service as well as timely resolutions to all concerns/issues being raised to us. If there is anything else we can do, please don’t hesitate to reach out to us at hello@bloomeroo.com.au or call us at (03) 9917 5372 (Mon-Sun 9am-6pm). We'd like to discuss the matter further with you and see how we can make things good.
Sincerely,
Jake from Bloomeroo
“Order and speed of delivery perfection. Loved the photo of the parcel sent to me to show how it arrived and how it looked. Was a bit worried about small parcel and would it contain a VASE ??? Well yes a pickle jar, very trendy. My special granddaughter loved the flowers so I am happy with your (bloomeroo) company and will use again.”
Hi Barbara,
Thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. I can’t wait to share this with our team. They’ll be thrilled! We look forward to serving your again.
Sincerely,
Jake from Bloomeroo
“I was very pleased that the flowers arrived on time and that they looked like the picture on the website. The recipient said they were lovely and she sent me a photo a week later showing that the flowers still looked fresh.”
