“It was absolutely perfect! I love it so much and I think my fiance loves it even more :)
Working with Alex was an incredible experience and it could not have been better.”
“Loved this ring when I got it but the quality is horrible after 8 months a small diamond fell out. Got it fixed and again 3 months later after barely wearing the ring if fell out when I was typing on my computer. Can't believe it my heart broke.”
“I've been engaged for only 4 months and the side stones have fallen twice. I love and adore my ring and take care of it as much as I can. I take it off when I work out, garden, swim, and any time I'm doing anything that might damage it. Brilliant Earth is good about fixing it but there is no reason why a stone should fall so easily.”
“Very pretty ring! I loved it because it is petite, however I have had this ring for EIGHT months and I have had the same side stone fall off TWICE and even the band snapped- and it's happened while doing normal activity. It's been free to get it fixed with the insurance but it's been disappointing.”
“Currently shipping the ring back for the 2nd time in as many months, the side stones keep falling out after a few weeks of wear. We've had the ring for 4 months. It's been missing stones or in the mail for 2 months of the time. Stones are gorgeous, quality is so substandard I could not recommend to anyone. Shipping it back and expecting an actual call back from a ""specialist"" this time. was promised one the first time (literally last month) and never received one and had zero explanation as to why our brand new ring was falling apart anyway super bad customer service and shameful ring setting quality.”
