“The ring is beautiful and I love it but I received it at the end of March and within only a couple of weeks the stone is making a slight noise like it could already be loose. I have to wait until the stores reopen to get this looked at so until then I cannot wear it.”
“Used Brilliant Earth to shop for my fiance. It's a VERY modern experience and beautiful showroom up in La Jolla. Typically with this type of experience you would need to pay a premium, but I actually saved a lot of money shopping here. They don't act like used car sales people, which you'll find at a lot of other jewelers. She also said yes, so that's a plus :)”
“This is my engagement ring, and it needed to be resized. I sent it in to be adjusted according to what a jeweler suggested, and it still it too big. I wanted the company to work with me about another resizing, but they wanted to charge over $135 to someone who has not been helped very much on the sizing process. I expected better.”