“Brilliant Earth doesn't deliver on time as they promised. I had to wait two(2) weeks longer for my purchase and was constantly lied to about the situation. I will never make another purchase from Brilliant Earth.”
“My experience with Brilliant Earth was the worse customer serivce I have ever had with a company. No return emails, calls that were promised but never made..info that was given but untrue. I will never do business again. The ring is nice for sure..but the service awful”
“She LOVED this ring! Couldn't have been more perfect. Delivery was delayed slightly, which was a little nerve-racking, but it arrived a couple days later in good shape. Only real issue was there was no valuation/assessment paperwork with it and I had to order that later to insure it. Thank you!”
“The order was over two weeks late. The ring itself seems ok but the stone I ordered with it I'm am unsure of. Does not appear to me to be as large as advertised. It is highly unlikely that I will order from you again.”
“My ring is absolutely beautiful. I am so happy with the quality, service, and timeliness of Brilliant Earth. I didn't think I would be able to get such a perfect looking diamond at a good price but I was able to get the exact ring I wanted.”
“I bought this to propose to my long-time girlfriend. Ended up proposing on a sunny beach shortly after our move to Florida, and she said yes! The ring is absolutely beautiful and well-crafted, and she loves it too.”
