“Bought an engagement ring for my fiancee here, and I'd do it again 100 times over. BE delivered on quality and price, and they worked with us to get it sized appropriately. I can't imagine why anyone would still shop at a brick-and-mortar spot anymore.”
“This ring was perfect for my fiance (and she agreed)! Right amount of sparkle and a comfortable fit without being gaudy or too out there. Great ring to show the size and shape of a solitary diamond. My fiance gets lots of compliments, so I must have done something right picking this one out!”
“I ordered my fiance's engagement ring from Brilliant Earth and she has loved it since the time I placed it on her finger! She reminds me of how much it shines every chance she gets! Easy and quick transaction with a friendly staff!”
“When looking for the perfect engagement ring for the love of my life, I had the following requirements: fair price, 100% conflict free, large selection, reasonable return policy, excellent customer experience. Once I realized that I would never find a large selection at any local jewelry store, I committed to an online purchase. And when searching long and hard for an online retailer who offered a wide selection and a true 100% guarantee of their products being conflict free, I kept seeing references to Brilliant Earth in various blogs and websites. After spending just a few minutes researching the company, I came to the conclusion that Brilliant Earth was definitely my first choice. Here, all of my needs would be met. I found the perfect ring, at a fair price (cross checked similar stones at various competing websites and found little difference in price).
Additionally, after I received the ring in the mail a few weeks later, I actually had a slight problem. The ring was so beautiful that I must have opened the box a few dozen times to watch it sparkle as I imagined the big day ahead. I found the box, while also quite well made and beautiful in its own right, had hinges that began to wear ever so slightly. After opening the box about 20-30 times, it was having trouble staying all the way closed. I contacted Brilliant Earth's customer services dept via email, and they offered to immediately mail me a new box at no charge. I found their customer service rep, Allison, to be extremely empathetic and accommodating to my situation, and even rushed the order because I would be leaving the country in less than 1 week to propose overseas.
Thank you, Brilliant Earth. I will never hesitate to refer others to your site (already have), and will plan on keeping you in mind for many future jewelry purchases.”
