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Replacement Rubber Shims Reviews

3.7 Rating 82 Reviews
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About Brydge:

We are the fastest growing tablet keyboard brand for the Apple iPad and Microsoft Surface. Alongside our award-winning keyboards, we offer a range of premium mobile and desktop accessories including Vertical Docking Stations for MacBooks and Surface Laptops, Docking Stations for Apple and Windows setups, Leather Organizers, Screen Protectors and Protective Cases.

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Phone:

(435) 214-7485

Email:

support@brydge.com

Location:

1912 Sidewinder Drive,
Suite 104,
park city
Utah
84060

IPad Pro 11 slipping out of old and newly installed shims. Tried to send pics of problem using Brydge customer service app but pictures did not attach so sent just text of problem. Apparently photos and video are required. 4th Brydge keyboard, first 3 are still in use. This one has design problems. Will try to send pics 1 more time then time to buy another keyboard case for the iPad.
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Posted 5 years ago
Brydge has some amazing products .. but this is the worst design. For $160 case you would think it would be awesome and last. I’m constantly readjusting my iPad. The rubber pieces move and stretch in all the wrong ways. I open and close my iPad frequently throughout the day and wanted something durable. Not happy spending that kind of money and not being at all happy with the product
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Posted 5 years ago
Customer service was quick and got the replacement part (still under warranty) to me fast. Thank you!
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Posted 5 years ago
Thank you for great service!
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Posted 5 years ago
They sent me free shims twice The shims themselves tear quite easily But the service seems to understand this Very helpful and kind service
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Posted 5 years ago
They tear, replacement cycle takes days....keyboard worthless while awaiting replacement shims. On my 3rd shim replacement, super careful inserting and removing iPad...what a pain.
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Posted 5 years ago
Great to see a company that stands behind their product.
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Posted 5 years ago
HOPEFULLY BRYDGE HAS SOLVED THE LOUSY SHIM SYNDROME
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Posted 5 years ago