“Delivered earlier than expected.
Packing was organized and secure.
Easy assembly due to pre-assembling before shipping AND YouTube assembly videos (red plastic protector took awhile to come off, only hassle).
YouTube instructions on how to use adjustments.
Looks brand new.
YouTube comparison videos very helpful...I wouldn't have purchase from a refurbished distributor without all of the engineering and testimonial tips.
Seat has a front lip which protects legs was a big sell.
Wish it had a head rest...second thought.
I could unpack and set up myself (a happy senior moment).
Base extremely sturdy and wheels adapted from hard floor to a flat rug without trouble.
I also feel secure in knowing I can return it if it is defective (especially after reading new packaging materials would be sent to me).
I don't make online purchases like this very often and held my breath after doing so...thank you for sending me a quality product.”
“Been very happy with purchase. Chair looked almost brand new. My last office chair only lasted a year and wanted to try investing in a quality chair. To buy a refurbished chair for same price as used with warranty is nice. Will definitely be purchasing future office chairs from Btod.”
“Arrived timely and in good condition. Immaculately clean. No issues so far and the 10 year warranty mades me confident in it. I opted for the new arm pads and cylinder, easy to install.”
“As a 6'2", 220-pound individual who has been working from home for over two years, my experience with the Autonomous Ergochair was less than satisfactory. The chair left me with significant lower back and buttock pain after just a few hours of use.
Recognizing the need for an upgrade, I embarked on a search for a high-quality chair with superior seat padding and lumbar support. As a discerning and hard-to-please consumer, I initially hesitated to explore options from companies like BTOD and their competitors, particularly when considering a refurbished chair "“ a realm unfamiliar to me.
However, after watching BTOD's informative video detailing their meticulous refurbishment process, I decided to take a leap (pun unintended) and try one of their chairs. The 30-day return policy and a 12-year warranty provided added reassurance.
Adapting to the lumbar support took a few days, but the positive impact on my comfort was immediate. I found myself working more efficiently, without the need for frequent breaks, and enjoying better sleep at night since my back was no longer sore after extended work sessions.
Despite the chair's 2010 manufacturing date, it exhibited an impressive blend of appearance and functionality, showcasing BTOD's commendable refurbishment expertise. While a minor issue arose with the lumbar system, BTOD's customer support promptly addressed it by sending a replacement back piece, which arrived within a week.
Overall, I am delighted with my purchase and enthusiastically recommend the BTOD-refurbished Amia to friends, family, and colleagues.”
“The chair is excellent, but unfortunately my lower back was never comfortable no matter how I adjusted it. It would help if the lumbar support could be removed. Returning the chair was very easy (once it was re-packed) and I received a fast refund.”
“So far, this chair has fulfilled all of my requirements. It's comfortable for long periods, and very sturdy. I paid extra for the rollerblade wheels, and they make movement around the floor effortless.
The return policy was very important to me, but I don't expect any problems within the 30 day window, so that's probably moot. My problem with previous chairs is that they didn't really last me more than a year or so without failing or becoming uncomfortable. No way to determine if that'll be the case here.
A bit pricey for an office chair, but less than half the cost of a high-end one, new.”
