Guinness 20oz Pint Glass With Engraving and Gift Box Reviews

4.6 Rating 354 Reviews

Official Guinness Merchandise
Volume: 20oz Pint Glass
Hand wash recommended

Engraving Instruction:

Engrave your personal message (unable to engrave symbols or emojis)
Please allow 1-2 working days for items to be engraved
personalized items are non-returnable
Engraving font type may not match that shown in the photo
Orders placed on Friday, Saturday or Sunday will be engraved on Monday and shipped on Tuesday
For large volume orders or orders where you have a close deadline, please contact us to confirm that we can provide this for you

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“Process or ordering custom engraving was painless and easier that I would have expected. Product came as promised and undamaged. Just great service all the way around.”

Helpful Report

Posted 1 year ago

Dear Mike, Thank you so much for your fantastic 5-star rating and review of our Guinness 20oz Pint Glass With Engraving and Gift Box! We are thrilled to hear that you found the process of ordering custom engraving to be painless and even easier than expected. It brings us great joy to know that the product arrived exactly as promised, without any damage. We take immense pride in providing exceptional service, so your kind words about our great service mean the world to us. We are grateful to have you as a loyal customer and we look forward to serving you again in the future. Thank you once again for your outstanding feedback! Warm regards, Jade

Posted 1 year ago

Louise Brogan

Verified Reviewer

“Beautiful glass, exactly as pictured. My only disappointment is the weight of the glass. It's more fragile and thinner than I envisioned. I was anticipating a thicker, heavier-weight glass.”

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Posted 1 year ago

Dear Louise,Thank you so much for taking the time to leave a 4-star rating for our Guinness 20oz Pint Glass With Engraving and Gift Box! We appreciate your feedback and are pleased to hear that you found the glass to be beautiful and exactly as pictured. We apologize for any disappointment you experienced regarding the weight of the glass. We understand your anticipation for a thicker and heavier-weight glass, and we will make sure to take this into consideration for future improvements. If there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and hope to have the opportunity to serve you better in the future. Thank you once again for your kind words and your support.

Posted 1 year ago

Donna Maguire

Verified Reviewer

Author didn't leave any comments.

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Posted 1 year ago

“very good. wrapped up securely to avoid breakage during shipment. lovely packaging.”

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Posted 1 year ago

Thank you so much for your fantastic 5-star rating of our Guinness 20oz Pint Glass With Engraving and Gift Box. We sincerely appreciate your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you found the packaging to be lovely and that the glass was wrapped up securely to prevent any breakage during shipment. Ensuring that our products reach our customers in perfect condition is always a top priority for us, and we're glad to know we succeeded in delivering your order safely. Once again, thank you for choosing our Guinness pint glass and for your wonderful review. If there's anything else we can assist you with, please don't hesitate to reach out to us. We look forward to serving you again in the future!

Posted 1 year ago

Jeff Ainslie

Verified Reviewer

“Have purchased these glasses before and they are always a great quality product, but this is the first time we had them engraved. The first set arrived and the engraving was so light, it was barely visible. We assumed it was a fluke, but the second set came with the same issues. We have purchased many other engraved products, and in every instance, the depth and pattern of the cut was substantial enough to have the engraving stand out proud, similar to the other graphics on the glass.”

Helpful Report

Posted 1 year ago

Dear Jeff,Thank you so much for taking the time to provide us with your feedback on the Guinness 20oz Pint Glass With Engraving and Gift Box. We truly appreciate your valuable input and apologize for the issues you experienced with the engraving. We understand that you have previously purchased these glasses and have always been satisfied with their quality. We sincerely apologize for the disappointment caused by the barely visible engraving on both sets you received. It is certainly not the experience we strive to provide for our customers. We take your feedback seriously and want to ensure that we make things right. In order to improve your satisfaction, could you please let us know how we can address this issue and make it better? We value your opinion and would like to work towards a solution that meets your expectations. Once again, we sincerely apologize for any inconvenience caused, and we look forward to hearing from you soon to rectify this matter.

Posted 1 year ago

“Glasses arrived quickly and the price was fair. I only wish there were more options on the engraving. The font is okay, but the size is on the small side.”

Helpful Report

Posted 1 year ago

Thank you so much for your wonderful 4-star rating of our Guinness 20oz Pint Glass With Engraving and Gift Box! We truly appreciate your feedback and are glad to hear that the glasses arrived promptly and the price was fair. We apologize for any inconvenience caused by the limited options on the engraving. Rest assured, we take your suggestion to heart and will consider offering more variety in the future. Additionally, we appreciate your comment about the font and size, and will certainly take it into account as we continue to improve our products. Thank you again for your support, and we hope to serve you better in your future visits. Cheers!

Posted 1 year ago

Soracha Doyle

Verified Reviewer

“I ordered this and expected to see a clear engraving on the glass. However, it is very hard to read and even the person i gave this to had to be shown the engraving and was not impressed with it. Very disappointed”

Helpful Report

Posted 1 year ago

Dear Soracha, Thank you so much for taking the time to provide us with your honest feedback about the Guinness 20oz Pint Glass with Engraving and Gift Box. We sincerely appreciate your thoughts and insights concerning your recent purchase. We would like to sincerely apologize for the disappointment you experienced upon receiving the glass. We fully understand how important clear and easily readable engraving is and we regret that it didn't meet your expectations. It's unfortunate that even the recipient had difficulty and was not impressed with the engraving. We deeply apologize for any inconvenience this may have caused. Your feedback is incredibly valuable to us, as it highlights areas where we can improve our products and services. May we kindly ask you if there is anything specific we can do to rectify this situation or make it better for you? Please feel free to reach out to our customer support team at your convenience. We are committed to providing you with the best possible solution and ensuring your satisfaction as our valued customer. Once again, thank you for bringing this matter to our attention. Your feedback motivates us to continually strive for excellence. We truly value your patronage and look forward to rectifying this issue and providing you with an enhanced experience in the future.

Posted 1 year ago

Shane Rogers

Verified Reviewer

“Never received engraving or gift box. Customer service never returned any messages so had to order the same thing from a different company.”

Helpful Report

Posted 1 year ago

Hi Shane, Sorry to hear that. I can see we responded to both of your emails but did not get a reply back. If you wish, please contact us on customercare@carrollsirishgifts.com and we would be happy to assist. Apologies for any inconvenience.

Posted 1 year ago